Order
We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, like name and shipping address, and financial information, like credit card number and expiration date. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to communicate with the customer.

Cookies
We do not use cookies on this site.

Sharing
Cost Lambrianos (PTY) Ltd gives you access to third party partners to provide you with certain services that are detailed below. Diamond.com will provide that third party with your transaction information and then that third party will collect additional information if needed to provide you with the requested service. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links
This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by Cost Lambrianos (PTY) Ltd.

Catalogue, Newsletters, Etc.
If a user wishes to subscribe to our catalog, newsletter, we ask for contact information such as name, street address and email address to provide these communications. Because we respect our users' privacy, we provide a way to opt-out of these communications.

Tell-A-Friend
If a user elects to use our referral service for informing a friend about an item, we ask them for the friend's name and email address. Cost Lambrianos (PTY) Ltd will send the friend a one-time email inviting them to visit the site. We do store the friend's email and they have an option to opt-out in the communication.

Special request page
Our customers can use the special request page to enquire about products that they cannot find on the website, such as, for example, special orders. Personal information is gathered during this process.

Security
Cost Lambrianos (PTY) Ltd takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line. If you have any questions about the security at our website, send us an Online Inquiry for more info.

Correcting/Updating/Deleting/Deactivating
If a user's personally identifiable information changes (such as your zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate that user's personally identifiable information provided to us. This can be done by sending us an Online Inquiry.

Choice/Opt-Out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
When we update our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If, however, we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with the site, or deleted/deactivated your account, then you will not be contacted, nor will your personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.